Mark Dangelo: Beware—Watch This Space, Part One

In a world of uncertainty, bankers, lenders and technology firms had grown accustom to traditional measures and approaches honed over decades of lessons learned. Today, the playbooks are gone, and we need to accept that consumers will not wait for us as we say the right things—but execute against a script that has been retired.

Faith Schwartz: New Era Borne of Pandemic to Upend Mortgage Costs

As longtime industry participants, we at Housing Finance Strategies contend that the pandemic has created a revolutionary opportunity that we must seize and leverage so that the mortgage business can emerge with higher quality prospective products funded through a drastically reduced cost structure.

Mark Dangelo: Beware—Watch This Space, Part One

In a world of uncertainty, bankers, lenders and technology firms had grown accustom to traditional measures and approaches honed over decades of lessons learned. Today, the playbooks are gone, and we need to accept that consumers will not wait for us as we say the right things—but execute against a script that has been retired.

Mark Dangelo: Beware—Watch This Space, Part One

In a world of uncertainty, bankers, lenders and technology firms had grown accustom to traditional measures and approaches honed over decades of lessons learned. Today, the playbooks are gone, and we need to accept that consumers will not wait for us as we say the right things—but execute against a script that has been retired.

Mark P. Dangelo: The Demise of the Contact Banker

Banking was a “contact” industry—prior to the Great Recession. With the loss of 12,000 branches in the past decade and consumers now doing over 90% of their transactions digitally, public health implications and social unrest, if sustained, may be the catalysts for closing many more branches by 2022.

Clint Salisbury: For eClosing Success, Fine Tune Implementation

Our industry’s reliance on technology is deepening every day as never-before-experienced demands emerge. For example, in a world that demands distance, the ability to perform an eClosing has evolved from nice-to-have to “essential worker” status. Lenders entering this uncharted territory may find setting internal and external eClosing protocols daunting. Whether you adopt a hybrid process or go fully digital, there are best practices consistent for each option that can ensure your successful eClosing implementation.

Mark P. Dangelo: The Demise of the Contact Banker

Banking was a “contact” industry—prior to the Great Recession. With the loss of 12,000 branches in the past decade and consumers now doing over 90% of their transactions digitally, public health implications and social unrest, if sustained, may be the catalysts for closing many more branches by 2022.

Mark P. Dangelo: The Demise of the Contact Banker

Banking was a “contact” industry—prior to the Great Recession. With the loss of 12,000 branches in the past decade and consumers now doing over 90% of their transactions digitally, public health implications and social unrest, if sustained, may be the catalysts for closing many more branches by 2022.

Michael Farris of Origence on Adapting to Disruption

Michael Farris is Vice President of Strategic Solutions with Origence, Irvine, Calif., developer of the Origence origination platform, an end-to-end platform that powers mortgage, consumer and home equity lending for financial institutions.