When key servicing partners like title companies are compromised, it not only hampers their direct operations, but also affects the servicers that rely on them for critical operations.
Tag: Mortgage Servicing

MBA NewsLink Q&A with Clarifire’s Jane Mason: Navigating Loss Mitigation Challenges
MBA NewsLink interviewed Clarifire CEO and Founder Jane Mason about mortgage servicing challenges in the current landscape.

FHFA: More Than 6.8M Troubled Homeowners Helped During Conservatorships
The Federal Housing Finance Agency reported Fannie Mae and Freddie Mac completed 43,356 foreclosure prevention actions during the third quarter, raising the total number of homeowners who have been helped to 6.86 million since the start of conservatorships in 2008.

ICE First Look for October: Serious Delinquencies Hit Lowest Levels Since 2006
Intercontinental Exchange Inc., Atlanta, released its “first look” at October 2023 month-end mortgage performance statistics, noting that serious delinquencies have fallen to their lowest level in 17 years.

Susan Graham from FICS: Unlocking Success–Five Vital Features of Mortgage Servicing Software
Rising interest rates and high inflation are putting a strain on mortgage holders. The 2023 J.D. Power U.S. Mortgage Servicer Satisfaction Study found a significant decline in customer satisfaction compared to the previous year. J.D. Power attributes this decline to a combination of weaker financial health, an increased rate of mortgage transfers and a rise in issues resolving account problems.

Susan Graham from FICS: Unlocking Success–Five Vital Features of Mortgage Servicing Software
Rising interest rates and high inflation are putting a strain on mortgage holders. The 2023 J.D. Power U.S. Mortgage Servicer Satisfaction Study found a significant decline in customer satisfaction compared to the previous year. J.D. Power attributes this decline to a combination of weaker financial health, an increased rate of mortgage transfers and a rise in issues resolving account problems.

BSI Financial Services’ Allen Price: How Digital-First Subservicers Are Revolutionizing Servicing
While mortgage origination has experienced massive improvements through digital technology, the same has not always been true for the servicing side of the business.

BSI Financial Services’ Allen Price: How Digital-First Subservicers Are Revolutionizing Servicing
While mortgage origination has experienced massive improvements through digital technology, the same has not always been true for the servicing side of the business.

BSI Financial Services’ Allen Price: How Digital-First Subservicers Are Revolutionizing Servicing
While mortgage origination has experienced massive improvements through digital technology, the same has not always been true for the servicing side of the business.

Cenlar’s Josh Reicher: Intelligent Automation Is Transforming Mortgage Servicing
The emergence of intelligent automation, which is the use of automation technologies–artificial intelligence, business process management and robotic process automation–is transforming how mortgage servicers do business.