(The New Normal) Jane Mason: With Right Technology, Servicers Proved Remote Teams Can Excel

Mortgage servicing has certainly seen ups and downs over the years, although nothing compares to the level of upheaval that we saw last year—nor the speed at which it occurred. Out of the chaos, however, new opportunities to excel have emerged, and perhaps the biggest one of all has been the ability to run a remote workforce with success.

MBA, NMSA Ask CFPB to Amend Servicing Rules

The Mortgage Bankers Association and the National Mortgage Servicing Association asked the Consumer Financial Protection Bureau to make several changes to its proposed rulemaking to amend Regulation X servicing rules.