Over the past two decades, regulatory and investor guidelines have become much more nuanced. In addition, maintaining on-going compliance to the rules and audit guidelines has been challenging given servicers’ day-to-day responsibilities. Servicers have had to become more agile and look for ways to update processes and implement changes quickly to reduce the risk of non-compliance.
Tag: Mortgage Servicing

Souren Sarkar, CMB, of Nexval: What Recent Flight Fiascos Can Teach Us About Investing in Technology
If mortgage servicers ever needed an argument to not hold back on technology investments, they need look no further than the recent fiascos in the airline industry.

Elevating Your Quality Quotient: Taking Stock of Mortgage Servicing in Three Acts
A borrower’s first home purchase and introduction to homeownership leaves an imprint. Mortgage origination production is an important component of housing services, but shortly after closing and keys are in-hand, the borrower’s collective time within the home is spent interacting with another mortgage ecosystem partner, their mortgage servicer.

Elevating Your Quality Quotient: Taking Stock of Mortgage Servicing in Three Acts
A borrower’s first home purchase and introduction to homeownership leaves an imprint. Mortgage origination production is an important component of housing services, but shortly after closing and keys are in-hand, the borrower’s collective time within the home is spent interacting with another mortgage ecosystem partner, their mortgage servicer.

Elevating Your Quality Quotient: Taking Stock of Mortgage Servicing in Three Acts
A borrower’s first home purchase and introduction to homeownership leaves an imprint. Mortgage origination production is an important component of housing services, but shortly after closing and keys are in-hand, the borrower’s collective time within the home is spent interacting with another mortgage ecosystem partner, their mortgage servicer.

Elevating Your Quality Quotient: Taking Stock of Mortgage Servicing in Three Acts
A borrower’s first home purchase and introduction to homeownership leaves an imprint. Mortgage origination production is an important component of housing services, but shortly after closing and keys are in-hand, the borrower’s collective time within the home is spent interacting with another mortgage ecosystem partner, their mortgage servicer.

Elevating Your Quality Quotient: Taking Stock of Mortgage Servicing in Three Acts
A borrower’s first home purchase and introduction to homeownership leaves an imprint. Mortgage origination production is an important component of housing services, but shortly after closing and keys are in-hand, the borrower’s collective time within the home is spent interacting with another mortgage ecosystem partner, their mortgage servicer.

Government Roundup: FHA Publishes 40-Year Loan Mod Final Rule; CFPB Targets ‘Junk Fees’
In this week’s Government Roundup, FHA published a final rule that would permit 40-year terms for loan modifications; and the Consumer Financial Protection Bureau released a special edition of its Supervisory Highlights targeting allegedly unlawful junk fees uncovered in deposit accounts and in multiple loan servicing markets, including in mortgage, student and payday lending.

MBA Chart of the Week Feb. 24 2023–Delinquency Rates by Credit Type
The latest credit delinquency data from both MBA and other sources indicates that delinquencies are rising. In MBA’s National Delinquency Survey, covering national and state delinquencies through the fourth quarter of 2022 revealed that the delinquency rate for mortgage loans on one‐to‐four‐unit residential properties rose to a seasonally adjusted rate of 4.96 percent of all loans outstanding at the end of the fourth quarter.

Sponsored Content from FICS: Mortgage Servicing Software: The Key to Servicing Retention
The right mortgage servicing software supports servicing retention and improves communication, benefiting lenders and borrowers.