CFPB: Mortgage Servicers’ Pandemic Response Varies Significantly

The Consumer Financial Protection Bureau on Tuesday published a report detailing 16 large mortgage servicers’ COVID-19 pandemic response. The report showed a disparate response in call metrics, exit metrics and other measures.

MBA: 2021 Commercial/Multifamily Lending to Increase 31% to $578 Billion

Commercial and multifamily mortgage bankers are expected to close $578 billion in loans backed by income-producing properties in 2021, a 31 percent increase from 2020’s volume of $442 billion, according to a new forecast released Tuesday by the Mortgage Bankers Association.

FHA Establishes New, Streamlined COVID-19 Recovery Loss Mitigation Options

The Federal Housing Administration on Friday published Mortgagee Letter 2021-18, COVID-19 Recovery Loss Mitigation Options. The ML outlines assistance for homeowners who have been financially impacted by the COVID-19 pandemic to remain in their homes with new, streamlined loss mitigation options.

(The New Normal) Pooja Bansal: Eagerly Awaiting the End to Remote Work—At Least For Us

For example, a recent McKinsey survey of 800 corporate executives found that after the pandemic, nearly 40% expect their employees in remote services to continue working two or more days a week away from the office. Surely, there are many companies in our industry who are planning to do the same. We’re not one of them and because of that, the pandemic was a big challenge for us.