CFPB: Consumer Complaints Higher in Predominantly Minority Areas

The Consumer Financial Protection Bureau issued a bulletin this week analyzing complaints submitted by consumers in counties nationwide. The Bureau reported in 2019 and 2020, it received more complaints on a per-capita basis from consumers living in predominantly minority counties than from consumers in predominantly white, non-Hispanic counties.

Initial Claims Down Another 13,000

Initial claims for unemployment insurance continued to drop, the Labor Department reported last week, falling to levels last seen in March 2020.

February Pending Home Sales Fall 10.6%

Pending home sales fell in February, the second straight month monthly decrease, the National Association of Realtors reported yesterday.

1Q GDP Report Shows Accelerating Economy

Real gross domestic product increased at an annual rate of 6.4 percent in the first quarter—the fastest such pace in more than 36 years—according to the first (advance) estimate released yesterday by the Bureau of Economic Analysis.

Hotel Recovery Hits Plateau

The hotel sector’s recovery continues, though it has “plateaued” for the moment, analysts with STR and Trepp LLC reported.

Bob Mansur, CMB, AMP: Are You Guiding Your LOs to Perform Well?

In the initial article of this series, we addressed the value of setting behavioral requirements for LOs who are not reaching their goals to produce their agreed-upon numbers. The second article offered a process for setting standards so underperforming LOs know what’s expected of them. You’re about to read a presentation of how to respond when they strive to meet those behavioral standards.

Quote

“The pace of economic growth picked up in the first quarter to a 6.4% annualized rate – the biggest first-quarter increase since 1984. We expect that pace to accelerate further over the next six months, as households unleash their pent-up demand for a range of goods and services.”
–MBA Chief Economist Mike Fratantoni.