Quote: June 16, 2023

“Since the pandemic began in March 2020, mortgage servicers provided payment relief to nearly 8 million borrowers via forbearance. Today, only approximately 255,000 borrowers remain in forbearance, and delinquency rates are near historic lows.”
–Mortgage Bankers Association President and CEO Bob Broeksmit, CMB.

MBA Education School of Mortgage Servicing Begins July 10

MBA Education presents its School of Mortgage Servicing instructor-guided online course July 10-20. School of Mortgage Servicing presents an overview of the basic servicing functions and the potential compliance risks …

MBA Chart of the Week May 19, 2023: % of IMBs with Pre-Tax Net Income

Today’s Chart of the Week compares the percentage of companies in the QPR that reported positive pre-tax net income including all lines of business (e.g. production and servicing operations), versus the percentage of companies that reported positive pre-tax net income, once servicing operations are excluded.   

Elevating Your Quality Quotient, Part II: Mortgage Servicing Post-Pandemic

Regulations offer guardrails, but rebuilding trust is key to a vibrant mortgage servicing industry. The hurdles of the Great Financial Crisis have been largely overcome and the COVID-19 Pandemic National Emergency was formally decreed behind us on April 10. So, what does the marketplace for servicing look like today and what aspects of servicing could look different in the future?

Elevating Your Quality Quotient, Part II: Mortgage Servicing Post-Pandemic

Regulations offer guardrails, but rebuilding trust is key to a vibrant mortgage servicing industry. The hurdles of the Great Financial Crisis have been largely overcome and the COVID-19 Pandemic National Emergency was formally decreed behind us on April 10. So, what does the marketplace for servicing look like today and what aspects of servicing could look different in the future?

#MBACMST23: How Servicers Stay Ahead of Challenges

CHICAGO–Commercial mortgage servicers must be able to adapt and pivot to face their daily challenges, servicing veterans noted at the MBA Commercial/Multifamily Finance Servicing and Technology Conference.

#MBACMST23: How Servicers Stay Ahead of Challenges

CHICAGO–Commercial mortgage servicers must be able to adapt and pivot to face their daily challenges, servicing veterans noted at the MBA Commercial/Multifamily Finance Servicing and Technology Conference.

Bob Caruso of ServiceMac LLC: Servicing Strategies in a Heightened Compliance Environment

Over the past two decades, regulatory and investor guidelines have become much more nuanced. In addition, maintaining on-going compliance to the rules and audit guidelines has been challenging given servicers’ day-to-day responsibilities. Servicers have had to become more agile and look for ways to update processes and implement changes quickly to reduce the risk of non-compliance.