High valuations and interest rates are not the only factors that have negatively impacted the mortgage industry. Added to these major hurdles, spiking escrows due to rising property tax assessments and homeowners insurance costs are pushing some borrowers to the brink of default.
Tag: Mortgage Servicing

Mortgage Servicing and Sub-Servicing Webinar Series Part I: July 24
Join industry experts as speakers delve into the fundamentals and complexities of mortgage servicing and sub-servicing.

Mortgage Servicers Embrace Technology to Drive Better Homeowner Experiences: Cenlar’s Shanth Ananthuni
Servicing, which has historically been considered a tech-underinvested industry, is shifting toward the cutting edge, delivering new solutions to improve effectiveness, decrease risk and drive a better experience for both clients and their homeowners.

Cenlar’s Shanth Ananthuni: Mortgage Servicers Embrace Technology to Drive Better Homeowner Experiences
Servicing, which has historically been considered a tech-underinvested industry, is shifting toward the cutting edge, delivering new solutions to improve effectiveness, decrease risk and drive a better experience for both clients and their homeowners.

MBA, ABA Respond to CFPB’s Mortgage Servicing Proposal
The American Bankers Association and Mortgage Bankers Association issued the following joint statement in response to the Consumer Financial Protection Bureau’s proposed rule, Streamlining Mortgage Servicing for Borrowers Experiencing Payment Difficulties; Regulation X:

CFPB Reports on Mortgage Servicing Experiences During COVID-19 Pandemic
The most common problems distressed borrowers had during the COVID-19 Pandemic reflect difficulty accessing loss mitigation programs, the Consumer Financial Protection Bureau reported last week.

Clarifire’s Jane Mason: Imagination and Automation–Do You Have it?
As mortgage servicers gathered in Orlando in February for the annual MBA Servicing Solutions Conference & Expo, one session, “Executives Discuss Their Challenges and Goals,” revealed a consistent need and desire to reimagine mortgage servicing.

FHA Establishes New Payment Supplement Loss Mitigation Home Retention Solution
The Federal Housing Administration on Wednesday published a Mortgagee Letter establishing a new Payment Supplement loss mitigation home retention solution.

ICE Mortgage Technology’s Sandra Madigan: When Technology Supports Empathy, Everyone Wins
Exceptional customer experiences transform lives. That’s especially true in mortgage servicing, where the experience we’re supporting is home ownership – and all the well-being, wealth-building and financial commitment that entails.

MBA NewsLink Q&A with Ardley Technologies CEO Nathan Den Herder
With mortgage rates likely to drop this year, there’s an upcoming opportunity for servicers to reconnect with borrowers for refinancing. The problem? Every other lender will be targeting them, too–plus, it’s well known that most borrowers do not turn to their original lender or servicer to refinance.