J.D. Power, Troy, Mich., said mortgage servicers earned high levels of customer satisfaction during the pandemic, but warned as loan forbearance programs come to an end and more normalized customer interactions resume, traditional banks are starting to lose their edge over non-bank lenders.
Tag: Mortgage Servicing
MBA Supports CSBS Prudential Standards for Nonbank Mortgage Servicers
On Tuesday the Conference of State Bank Supervisors released model state regulatory prudential standards for nonbank mortgage servicers. MBA President and CEO Bob Broeksmit, CMB, immediately expressed support for the standards.
FHA Establishes New, Streamlined COVID-19 Recovery Loss Mitigation Options
The Federal Housing Administration on Friday published Mortgagee Letter 2021-18, COVID-19 Recovery Loss Mitigation Options. The ML outlines assistance for homeowners who have been financially impacted by the COVID-19 pandemic to remain in their homes with new, streamlined loss mitigation options.
FHA Establishes New, Streamlined COVID-19 Recovery Loss Mitigation Options
The Federal Housing Administration on Friday published Mortgagee Letter 2021-18, COVID-19 Recovery Loss Mitigation Options. The ML outlines assistance for homeowners who have been financially impacted by the COVID-19 pandemic to remain in their homes with new, streamlined loss mitigation options.
Murali Tirupati: How Mortgage Servicers Can Improve Operations with an ‘Automation-First’ Strategy
Mortgage servicers are under tremendous pressure to not just onboard loan files faster but do so in compliance with regulatory requirements of CFPB.
Murali Tirupati: How Mortgage Servicers Can Improve Operations with an ‘Automation-First’ Strategy
Mortgage servicers are under tremendous pressure to not just onboard loan files faster but do so in compliance with regulatory requirements of CFPB.
Jennifer Henry: The Role Third-Party Data Plays for Mortgage Originators and Servicers
Lenders and servicers alike must focus on streamlining processes through automated technology and data-enabled solutions to sustain a more profitable business model and manage the shifts and demands of the marketplace.
Jennifer Henry: The Role Third-Party Data Plays for Mortgage Originators and Servicers
Lenders and servicers alike must focus on streamlining processes through automated technology and data-enabled solutions to sustain a more profitable business model and manage the shifts and demands of the marketplace.
Paradatec’s Neil Fraser: For Servicers, Pandemic-Related Challenges Are Just Beginning
Neil Fraser is Director of U.S. Operations for Paradatec, Cincinnati, Ohio, a provider of AI-based document classification and data extraction technology for mortgage loan processing. He manages all of Paradatec’s operations and has grown the company every year since its incorporation in 2002.
Jennifer Henry: The Role Third-Party Data Plays for Mortgage Originators and Servicers
Lenders and servicers alike must focus on streamlining processes through automated technology and data-enabled solutions to sustain a more profitable business model and manage the shifts and demands of the marketplace.