The number of calls per loan to mortgage servicers has decreased as self-service options become more widespread and borrowers can resolve basic requests on their own, reported S&P Global Market Intelligence.
Tag: Mortgage Servicing

Sales Boomerang: Surge in Credit Improvement Alerts Suggests Opportunity for Lenders to Revisit Turndowns
Sharp increases in cash-out, credit-improvement and new-listing alerts quarter-over-quarter point to opportunity for lenders in a contracting mortgage market, reported Sales Boomerang, Owings Mills, Md.

Jeff Flory, CMB, AMP, of Baker Tilly: CFPB Increases Scrutiny of Mortgage Servicers as Pandemic Emergency Eases
It is not surprising that the CFPB has increased its scrutiny of mortgage servicers, particularly as the industry moves from a COVID-19 pandemic-induced emergency state to a more normalized servicing environment.

Jeff Flory, CMB, AMP, of Baker Tilly: CFPB Increases Scrutiny of Mortgage Servicers as Pandemic Emergency Eases
It is not surprising that the CFPB has increased its scrutiny of mortgage servicers, particularly as the industry moves from a COVID-19 pandemic-induced emergency state to a more normalized servicing environment.

Jeff Flory, CMB, AMP, of Baker Tilly: CFPB Increases Scrutiny of Mortgage Servicers as Pandemic Emergency Eases
It is not surprising that the CFPB has increased its scrutiny of mortgage servicers, particularly as the industry moves from a COVID-19 pandemic-induced emergency state to a more normalized servicing environment.

Jeff Flory of Baker Tilly: CFPB Increases Scrutiny of Mortgage Servicers as Pandemic Emergency Eases
It is not surprising that the CFPB has increased its scrutiny of mortgage servicers, particularly as the industry moves from a COVID-19 pandemic-induced emergency state to a more normalized servicing environment.

#MBASecondary22: CFPB’s Chopra Looks to Technology—and Takes Aim at Mortgage Servicing
NEW YORK—Consumer Financial Protection Bureau Director Rohit Chopra says the future of consumer finance—and financial regulation—lies in technology.

MBA: IMB 4Q Production Profits Fall to 3-Year Low
Independent mortgage banks and mortgage subsidiaries of chartered banks reported a net gain of $1,099 on each loan they originated in the fourth quarter, its lowest level in three years, the Mortgage Bankers Association reported Tuesday.

MBA: IMB 4Q Production Profits Fall to 3-Year Low
Independent mortgage banks and mortgage subsidiaries of chartered banks reported a net gain of $1,099 on each loan they originated in the fourth quarter, its lowest level in three years, the Mortgage Bankers Association reported Tuesday.

MBA Economists: Outlook Strong for Originations, Servicing
ORLANDO—Despite another potentially economy-altering event this week—this time, the Russian invasion of Ukraine—Mortgage Bankers Association economists said the current picture for mortgage originators and servicers remains upbeat.