MBA Chart of the Week: Servicing Customer Inquiries Per Loan

In this week’s MBA Chart of the Week, we focus on borrower communications, specifically the average number of annual servicing customer inquiries per loan. MBA has tracked this data through its Servicing Operations Study and Forum since 2008.

MBA Chart of the Week: Servicing Customer Inquiries Per Loan

In this week’s MBA Chart of the Week, we focus on borrower communications, specifically the average number of annual servicing customer inquiries per loan. MBA has tracked this data through its Servicing Operations Study and Forum since 2008.

#MBAServicing2020: For Servicing Industry, A Cautious Economic Outlook

ORLANDO—Low mortgage rates, improved home-building rates and a growing number of people aspiring to homeownership makes for an optimistic formula for the mortgage servicing industry, said Mortgage Bankers Association economists, despite some potential headwinds in the short term.

#MBAServicing2020: For Servicing Industry, A Cautious Economic Outlook

ORLANDO—Low mortgage rates, improved home-building rates and a growing number of people aspiring to homeownership makes for an optimistic formula for the mortgage servicing industry, said Mortgage Bankers Association economists, despite some potential headwinds in the short term.