Chart of the Week: Components of Direct Servicing Operating Costs

In last week’s Chart of the Week, we focused on the major cost components of originating a loan in 2025. This week we focus on the major cost components of servicing a loan based on data from the annual Servicing Operations Study and Forum, MBA’s most detailed and comprehensive servicing benchmarking study representing almost 60% of the residential servicing market.

Chart of the Week: Retail Production Channel–Cost to Originate a Loan

This spring, the MBA and STRATMOR Peer Group Roundtables Program benchmarked lender performance across four production channels and various peer groups based on production volume, institution type and business model, such as builder affiliate and non-QM.

Mortgage Delinquencies Increase in the First Quarter of 2026, MBA Reports

The delinquency rate for mortgage loans on one-to-four-unit residential properties increased to a seasonally adjusted rate of 4.44% of all loans outstanding at the end of the first quarter of 2026, according to the Mortgage Bankers Association’s National Delinquency Survey.

MBA: IMBs Post Improved Net Production Profits in 2025

Independent mortgage banks and mortgage subsidiaries of chartered banks reported an average profit of $785 on each loan they originated in 2025, up from an average of $443 per loan in 2024.

MBA Economists Break Down What Servicers Should Know  

GRAPEVINE, Texas–MBA’s Joel Kan and Marina Walsh, CMB, took to the main stage at MBA’s Servicing Solutions Conference and Expo to address their economic outlook and how that impacts mortgage servicing.

Chart of the Week: Mortgage Delinquency Rate by Loan Type

According to MBA’s National Delinquency Survey, mortgage delinquencies increased across all three major loan types–Conventional, FHA, and VA–in the last three months of the year.