Andrew Weiss is Senior Vice President of Mortgage Origination Platform Strategy with Origence, Irvine, Calif., a provider of lending technology and platforms for the financial services industry. He has more than 30 years of experience in the mortgage and consumer lending space and was instrumental in developing Desktop Underwriter while working for Fannie Mae.
Tag: Customer Engagement
Andrew Weiss of Origence on Managing Customer Engagement
Andrew Weiss is Senior Vice President of Mortgage Origination Platform Strategy with Origence, Irvine, Calif., a provider of lending technology and platforms for the financial services industry. He has more than 30 years of experience in the mortgage and consumer lending space and was instrumental in developing Desktop Underwriter while working for Fannie Mae.
Andrew Weiss of Origence on Managing Customer Engagement
Andrew Weiss is Senior Vice President of Mortgage Origination Platform Strategy with Origence, Irvine, Calif., a provider of lending technology and platforms for the financial services industry. He has more than 30 years of experience in the mortgage and consumer lending space and was instrumental in developing Desktop Underwriter while working for Fannie Mae.
Andrew Weiss of Origence on Managing Customer Engagement
Andrew Weiss is Senior Vice President of Mortgage Origination Platform Strategy with Origence, Irvine, Calif., a provider of lending technology and platforms for the financial services industry. He has more than 30 years of experience in the mortgage and consumer lending space and was instrumental in developing Desktop Underwriter while working for Fannie Mae.
Andrew Weiss of Origence on Managing Customer Engagement
Andrew Weiss is Senior Vice President of Mortgage Origination Platform Strategy with Origence, Irvine, Calif., a provider of lending technology and platforms for the financial services industry. He has more than 30 years of experience in the mortgage and consumer lending space and was instrumental in developing Desktop Underwriter while working for Fannie Mae.
Sponsored Content from Nomis Solutions: What Are Mortgage Shoppers Looking for in 2020 and Beyond?
We focused on the importance of pricing along the customer journey: during the hunt for a loan, when comparing lenders before completing an application, and (given the ease of comparing prices online these days) whether consumers continue to shop once their application is underway. From this, we identified five insights that will guide lenders as they evolve and enhance their pricing capabilities.
Sponsored Content from Nomis Solutions: What Are Mortgage Shoppers Looking for in 2020 and Beyond?
We focused on the importance of pricing along the customer journey: during the hunt for a loan, when comparing lenders before completing an application, and (given the ease of comparing prices online these days) whether consumers continue to shop once their application is underway. From this, we identified five insights that will guide lenders as they evolve and enhance their pricing capabilities.
Aneeza Haleem: Can You Trust AI and Your BOT Workforce to Make the Best Decisions for Your Customers?
We have successfully tackled using AI in newer areas, such as tiered contextual responses, voice recognition, biometrics and natural language processing. The fuzziness increases in emerging areas of AI use, including one where it’s especially common in mortgage banking – customer engagement using sentiment analysis and advanced contextual cues.
Arend de Jong: Got RODA? Turn Your Customers into an Income-Generating Asset
For years, you took great care to build your list. Clients, and also prospects that didn’t quite become clients yet, but whom you fully intend to make into a client one day. You actually spent quite a bit of money getting the list together. To keep your prized possession whole, you spend quite a bit of time maintaining it. But… have you cracked the code on how to make this pay off for you? Sure: you love returning clients, but are you capitalizing on your list structurally?
Arend de Jong: Got RODA? Turn Your Customers into an Income-Generating Asset
For years, you took great care to build your list. Clients, and also prospects that didn’t quite become clients yet, but whom you fully intend to make into a client one day. You actually spent quite a bit of money getting the list together. To keep your prized possession whole, you spend quite a bit of time maintaining it. But… have you cracked the code on how to make this pay off for you? Sure: you love returning clients, but are you capitalizing on your list structurally?