It’s time to make a decision. What will you be doing in 2022? If you’re in the mortgage industry and you think you’ll still be in the business next year, there’s a good chance you’re wrong. The business will shrink next year and many who are working here now won’t be here by the end of the year.
Tag: Customer Engagement
Stanley Middleman of Freedom Mortgage: Let’s Use What We Learned from Past Housing Mistakes
We must remember to encourage people to buy homes they can afford and educate them on the costs that go with owning a home. That includes advising consumers not to borrow as much money as they possibly can, lest they become “house poor” and miss out on being able to create a more financially secure future for themselves and their families.
Kumar Alok Upadhyay of HCL Technologies: Redefining the Future of Lending Solutions
The pandemic was a major lesson that taught businesses to stay prepared for the uncertain future. So, let’s get into the minds and hearts of the lenders and borrowers, and identify which factors could help sustain the lending business in the coming decade.
Stanley Middleman of Freedom Mortgage: Let’s Use What We Learned from Past Housing Mistakes
We must remember to encourage people to buy homes they can afford and educate them on the costs that go with owning a home. That includes advising consumers not to borrow as much money as they possibly can, lest they become “house poor” and miss out on being able to create a more financially secure future for themselves and their families.
Erika Martin of Enact: How the Customer Experience Has Changed Throughout the Pandemic
Customer interactions in every industry saw significant transitions to digital interactions, but this was an especially large adjustment within the mortgage industry; an industry that still relied heavily on in-person interactions and paper documentation. Let’s discuss just how much the industry has changed in the past year and a half.
Erika Martin of Enact: How the Customer Experience Has Changed Throughout the Pandemic
Customer interactions in every industry saw significant transitions to digital interactions, but this was an especially large adjustment within the mortgage industry; an industry that still relied heavily on in-person interactions and paper documentation. Let’s discuss just how much the industry has changed in the past year and a half.
Erika Martin of Enact: How the Customer Experience Has Changed Throughout the Pandemic
Customer interactions in every industry saw significant transitions to digital interactions, but this was an especially large adjustment within the mortgage industry; an industry that still relied heavily on in-person interactions and paper documentation. Let’s discuss just how much the industry has changed in the past year and a half.
Erika Martin of Enact: How the Customer Experience Has Changed Throughout the Pandemic
Customer interactions in every industry saw significant transitions to digital interactions, but this was an especially large adjustment within the mortgage industry; an industry that still relied heavily on in-person interactions and paper documentation. Let’s discuss just how much the industry has changed in the past year and a half.
Erika Martin of Enact: How the Customer Experience Has Changed Throughout the Pandemic
Customer interactions in every industry saw significant transitions to digital interactions, but this was an especially large adjustment within the mortgage industry; an industry that still relied heavily on in-person interactions and paper documentation. Let’s discuss just how much the industry has changed in the past year and a half.
Armand Massie of HCL Technologies: Transforming Lending Solutions for Enhanced Customer Experience
The face of lending has changed – from large banks and financial institutions to online consumers and lenders. With the pandemic mandating social distancing and lockdowns, businesses and individuals are looking for lenders that can perform the borrowing journey remotely and faster than before.