Mark P. Dangelo: In an AI Reimagined Financial World, It Begins with the Consumer (Part 3)

Sustainable customer-centric AI for BFSI industry operations requires not just quality data and system interoperability—it demands shifts in mindsets. AI’s implementation must be preceded by a quantum shift of design thinking lead by altered strategy approaches, which move beyond FinTech and RegTech traditional solutions.

Mark P. Dangelo: In an AI Reimagined Financial World, It Begins with the Consumer (Part 3)

Sustainable customer-centric AI for BFSI industry operations requires not just quality data and system interoperability—it demands shifts in mindsets. AI’s implementation must be preceded by a quantum shift of design thinking lead by altered strategy approaches, which move beyond FinTech and RegTech traditional solutions.

Mark P. Dangelo: In an AI Reimagined Financial World, It Begins with the Consumer (Part 2)

What happens when those breathtaking artificial intelligence (#AI) solutions are wrong? Moreover, when AI systems “talk” or cascade to other downstream AI systems, how can erroneous information in across data-driven, data-as-a-product solutions be recalled without influencing or cascading into blackholes of consumer chaos, frustration, and account loss?

Allen Price: Don’t Let Natural Disasters Become Servicing Disasters

Natural disasters have become seemingly commonplace, as every season seems to bring a major storm, flood, hurricane or wildfire somewhere in the country. These events obviously have devastating impacts on homeowners. But on one level or another, they have also revealed weaknesses among mortgage servicers and their ability to respond appropriately.