Outamation’s Sapan Bafna discusses how to use AI without creating a bigger problem than the one you are trying to solve.
Tag: AI
Building Trust One Loan at a Time: a Practical Path to AI Adoption (sponsored by JazzX AI)
In mortgage lending, AI rarely fails on the tech; it fails on trust. The underwriters and processors using it daily just don’t believe in it. For nearly 30 years I’ve watched this pattern repeat itself across generations of “transformative” technology. The tools get better with each cycle, yet the adoption problem remains remarkably consistent.
Certification is Not Control: What Quality Discipline Adds to AI Governance in Mortgage
Camillo Melchiorre’s Oct. 6 NewsLink article makes the case for an AI management system using ISO/IEC 42001. I agree. I want to build on that discussion by showing how quality discipline helps lenders and servicers measure whether their safeguards work in daily operations.
MBA Education and MISMO Present: AI in Residential Lending Webinar Series
MBA Education and MISMO are pleased to present a 12-part webinar series that explores and explains how artificial intelligence is reshaping every stage of the residential mortgage lifecycle.
#MBAAnnual26 Session Profile: The Next RenAIssance with Zack Kass
Join us on Oct. 14 for a special discussion with Zack Kass, global AI advisor and former head of Go-To-Market at OpenAI. The session will also open MBA’s Tech Exchange26.
MBA Education and MISMO Present: AI in Residential Lending Webinar Series
MBA Education and MISMO are pleased to present a 12-part webinar series that explores and explains how artificial intelligence is reshaping every stage of the residential mortgage lifecycle.
The ‘Black Box’ in Your Servicing Tech Stack: Why Investors Are Demanding AI Governance Now
IndiSoft’s Camillo Melchiorre says servicers used to view AI as an operational efficiency play. But as these models become more deeply integrated into consumer-facing operations, investors and regulators have concluded the era of the unmonitored “black box” is officially over.
MBA Education and MISMO Present: AI in Residential Lending Webinar Series
MBA Education and MISMO are pleased to present a 12-part webinar series that explores and explains how artificial intelligence is reshaping every stage of the residential mortgage lifecycle.
Innovating Where It Matters Most: How Cenlar Is Transforming the Homeowner and Customer Service Experience (sponsored)
In mortgage servicing, innovation matters most when it shows up in the moments that define the homeowner experience.
Why Pricing Accuracy Is Not Enough (sponsored by Optimal Blue)
For years, mortgage lenders have focused on getting pricing right. That focus is well placed: Pricing accuracy directly affects competitiveness, the borrower experience, pull-through, and profitability. But as margins tighten and operational complexity increases, accurate pricing alone does not guarantee strong financial outcomes. Margin is won or lost in execution.