In the initial article of this series, we addressed the value of setting behavioral requirements for LOs who are not reaching their goals to produce their agreed-upon numbers. The second article offered a process for setting standards so underperforming LOs know what’s expected of them. You’re about to read a presentation of how to respond when they strive to meet those behavioral standards.
Category: News and Trends

Sponsored Content from CreditXpert: Incubate, not Originate!
Matt Hydrew of CreditXpert shares the lending success formula to keep applicants credit- and loan-ready.

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“The pace of economic growth picked up in the first quarter to a 6.4% annualized rate – the biggest first-quarter increase since 1984. We expect that pace to accelerate further over the next six months, as households unleash their pent-up demand for a range of goods and services.”
–MBA Chief Economist Mike Fratantoni.

(The New Normal) Pooja Bansal: Eagerly Awaiting the End to Remote Work—At Least For Us
A recent McKinsey survey of 800 corporate executives found that after the pandemic, nearly 40% expect their employees in remote services to continue working two or more days a week away from the office. Surely, there are many companies in our industry who are planning to do the same. We’re not one of them and because of that, the pandemic was a big challenge for us.

MBA Seeks Nominations for Residential, Commercial Boards of Governors; Deadline TODAY
The Mortgage Bankers Association seeks nominees for its Residential Board of Governors (RESBOG) and Commercial Real Estate Finance/Multifafmily Board of Governors (COMBOG). Deadline for nominations is this Friday, Apr. 30.

MBA NewsLink 2021 Tech All-Star David Orsini: Success Comes Organically
When David Orsini graduated from the Georgia Institute of Technology (Georgia Tech), he had exactly 16 hours to savor the feeling. Then off he went to work for Top of Mind—and he hasn’t left.

MBA NewsLink 2021 Tech All-Star Tom Pearce: Challenging the Status Quo
Tom Pearce has extensive experience in the financial services, asset management, mortgage finance, real estate and private equity arenas. He has worked in the center of the secondary market’s buyer-seller dynamic for more than 30 years.

MBA NewsLink Tech All-Star 2021: Benjamin Schweitzer and Freddie Mac’s Multifamily Innovation Lab
To deal with the disruption of the COVID-19 pandemic, Freddie Mac Senior Director Benjamin Schweitzer and Freddie Mac’s Strategic Transformation team immediately accelerated their work on technology that supports remote property inspections, widely known as virtual inspections.

Fed Statement Cites Ongoing Risks to Growing Economy
The Federal Open Market Committee yesterday, to no one’s surprise, left the federal funds rate unchanged at 0-0.25%. But analysts, including Mortgage Bankers Association Chief Economist Mike Fratantoni, were more interested in what the FOMC had to say about economic conditions and rising inflation.

Office Market At a ‘Critical Crossroads’
JLL, Chicago, says the U.S. office market is at a “critical crossroads.”