In the initial article of this series, we addressed the value of setting behavioral requirements for LOs who are not reaching their goals to produce their agreed-upon numbers. The second article offered a process for setting standards so underperforming LOs know what’s expected of them. You’re about to read a presentation of how to respond when they strive to meet those behavioral standards.
Category: News and Trends

(The New Normal) Pooja Bansal: Eagerly Awaiting the End to Remote Work—At Least For Us
A recent McKinsey survey of 800 corporate executives found that after the pandemic, nearly 40% expect their employees in remote services to continue working two or more days a week away from the office. Surely, there are many companies in our industry who are planning to do the same. We’re not one of them and because of that, the pandemic was a big challenge for us.

MBA NewsLink 2021 Tech All-Star Tom Pearce: Challenging the Status Quo
Tom Pearce has extensive experience in the financial services, asset management, mortgage finance, real estate and private equity arenas. He has worked in the center of the secondary market’s buyer-seller dynamic for more than 30 years.

MBA NewsLink 2021 Tech All-Star David Orsini: Success Comes Organically
When David Orsini graduated from the Georgia Institute of Technology (Georgia Tech), he had exactly 16 hours to savor the feeling. Then off he went to work for Top of Mind—and he hasn’t left.

MBA Premier Member Profile: protiviti
Protiviti is a global consulting firm that delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration to help leaders confidently face the future.

Cam Melchiorre: Rapid Rental Relief: The Problem and The Solution
It is imperative for technology providers to help navigate the way through the process that could, if not addressed, destabilize the housing industry.

The Week Ahead—May 3, 2021
The Mortgage Bankers Association’s National Advocacy Conference is a little more than a week away. Offered through MBA LIVE, this is the largest advocacy event of the year focused solely on the issues facing you and the real estate finance industry.

MBA NewsLink Tech All-Star 2021: Benjamin Schweitzer and Freddie Mac’s Multifamily Innovation Lab
To deal with the disruption of the COVID-19 pandemic, Freddie Mac Senior Director Benjamin Schweitzer and Freddie Mac’s Strategic Transformation team immediately accelerated their work on technology that supports remote property inspections, widely known as virtual inspections.

MBA Premier Member Profile: protiviti
Protiviti is a global consulting firm that delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration to help leaders confidently face the future.

Industry Briefs May 3, 2021
The Consumer Financial Protection Bureau took action against Nationwide Equities Corp. for sending deceptive loan advertisements to hundreds of thousands of older borrowers.