Mortgage servicing has certainly seen ups and downs over the years, although nothing compares to the level of upheaval that we saw last year—nor the speed at which it occurred. Out of the chaos, however, new opportunities to excel have emerged, and perhaps the biggest one of all has been the ability to run a remote workforce with success.
Category: News and Trends
Bob Mansur, CMB, AMP: Your Actions When Your LOs Won’t Do It?
Our three previous articles made the argument for behavioral standards, how to set those expectations, and a valuable response to an LO’s efforts to meet your requirements. Those presentations assumed LOs are willing to change their actions to deliver required results. In this part we address how you might effectively respond when an underperforming LO lacks the motivation to make those changes.
Mark P. Dangelo: Accelerating ‘as a Service’ (aaS) Displaces Finance and Lending Traditions
The plethora of aaS over the past decade has within their silos been nothing short of a disruptive phase shift of hardware, network, data, and software consumption. However, what happens when these aaS offerings are merged, stacked, and branched to arrive at containers of agility and innovation all serving rapidly evolving customers and their expectations of how finance should be conducted?
MBA Advocacy Update May 17, 2021
MBA held its annual National Advocacy Conference this week, the largest advocacy event of the year focused on key issues facing the real estate finance industry. Thank you to all the registrants for getting involved and ensuring your voice was heard during the many “face-to-face” conversations with lawmakers on both sides of the political spectrum.
CMBS Delinquencies Tick Up; Special Servicing Rate Drops
The commercial mortgage-backed securities delinquency rate and special servicing rate moved in opposite directions in April, two new reports said.
Dealmaker: Greystone Closes $142M in Freddie Mac, Fannie Mae Loans
Greystone, New York, closed $142 million in Freddie Mac and Fannie Mae loans for multifamily assets in North Carolina and Maryland.
MBA Chart of the Week May 17, 2021: Cumulative Eviction Filings, 2020 v. Historical Average
On Wednesday, May 5, U.S. District Court Judge Dabney Friedrich issued an order vacating the U.S. Centers for Disease Control and Prevention’s national eviction moratorium. But with the number of Covid-19 cases, hospitalizations and deaths falling, increased attention is being paid to when, and how, to allow the various moratoriums to phase-out.
Survey Shows ‘Momentous’ Surge in Technology Adoption
The coronavirus pandemic has permanently changed the way consumers use technology and those looking to buy or refinance a home are seeking lenders who offer online tools to complete their mortgage loans from home, according to ICE Mortgage Technology, Pleasanton, Calif.
The Week Ahead—May 17, 2021
Good morning! And welcome to the start of a busy two weeks of important housing reports.
Q&A with Gene Ludwig of Promontory MortgagePath
Gene Ludwig is founder of the Promontory family of companies and CEO of Promontory MortgagePath, a technology-based mortgage fulfillment and solutions company. He is also managing partner of Canapi, a venture capital firm focused on investments in early to growth-stage fintech companies. He was Comptroller of the Currency under President Bill Clinton.