The most common problems distressed borrowers had during the COVID-19 Pandemic reflect difficulty accessing loss mitigation programs, the Consumer Financial Protection Bureau reported last month.
Tag: Servicing

DLS Servicing’s Donna Schmidt: For Many, Short Sales Represent the Most Graceful Foreclosure Option
In today’s complex mortgage servicing landscape, the ultimate goal is not just to protect investors, but also to facilitate the best possible outcomes for borrowers. Fannie Mae’s recent training on this very topic underscores a vital aspect of this process–guiding delinquent borrowers through their options as effectively and gracefully as possible.

Carmine Cacciavillani from Blue Sage Solutions: How a Bridge in the Cloud Creates Endless Opportunities
Traditionally, mortgage bankers that both originate and service loans have operated these two business in separate siloes, often using separate, poorly integrated platforms for each.

Economic Outlook: ‘Some Momentum’ Going into 2024–#MBAServicing24
ORLANDO–The U.S. economy was stronger in 2023 than most analysts expected, according to Joel Kan, Vice President and Deputy Chief Economist with the Mortgage Bankers Association.

DLS Servicing’s Donna Schmidt: Be Prepared for a Data Breach at Your Servicing Platform Provider
When key servicing partners like title companies are compromised, it not only hampers their direct operations, but also affects the servicers that rely on them for critical operations.

Sponsored Content From ACES Quality Management: Adapting to the Changing Terrain of Mortgage Servicing
2024 brings optimism, but servicing complexities persist. Lenders must embrace tech-driven compliance and quality control measures.

LERETA’s John Walsh: Higher Taxes and Insurance Will Surprise Borrowers with Escrow Accounts in 2024. Are Servicers Ready?
While homeowners across the U.S. are celebrating the record-high appreciation in their home values and, as a result, their home equity, servicers are preparing for the other shoe to drop: an accompanying rise in real estate taxes, affecting escrow balances and creating issues for both borrowers and servicers.

MBA NewsLink Q&A: Donna Schmidt of DLS Servicing on the FHA Loss Mitigation Waterfall
MBA NewsLink spoke with DLS Servicing’s Donna Schmidt on the FHA loss mitigation waterfall.

Cenlar’s Lori Pinto, CMB: Delivering the Best Homeowner Experience
The U.S. economy and housing market has been anything but predictable the last few years.

BSI Financial Services’ Allen Price: How Digital-First Subservicers Are Revolutionizing Servicing
While mortgage origination has experienced massive improvements through digital technology, the same has not always been true for the servicing side of the business. On the whole, mortgage servicers are not typically known for being particularly innovative or technology driven.