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Tag: Servicing
MBA Premier Member Editorial: Is the Rocket-Mr. Cooper Deal A Catalyst for Change in Mortgage Servicing?
The recent announcement of Rocket’s acquisition of Mr. Cooper has sent ripples across the mortgage industry, creating what many industry leaders are calling a watershed moment for mortgage technology. This consolidation represents more than just another M&A deal–it marks the beginning of a fundamental shift in how the market’s largest players view servicing portfolios and technology infrastructure.
MBA Premier Member Editorial: How AI Can Help Turn Customer Experience Into a Revenue Engine
For mortgage servicers and lenders, the contact center has long been viewed as a cost of doing business–a necessary function to resolve issues, manage complaints, and stay compliant. But what if AI could make that very same function a source of strategic growth?
Sara Stogsdill from Deephaven Mortgage: Operations Is at the Center of Disaster Recovery
Deephaven Mortgage’s Sara Stogsdill has been busy since Hurricanes Helene and Milton struck the Southeastern U.S. MBA NewsLink interviewed her about the pivotal role of operations teams in minimizing the financial consequences of these major events.
How to Navigate Mortgage Lending Compliance Challenges: Ncontracts’ Rafael DeLeon
Let’s explore some of the most common compliance challenges mortgage lenders face and how automated compliance management processes can streamline risk mitigation.
MBA Applauds HUD Move on Multifamily Underwriting Enhancements
MBA’s President and CEO Bob Broeksmit, CMB, released the following statement on HUD’s changes to the minimum debt service coverage ratio and maximum loan-to-cost percentage levels for Federal Housing Administration multifamily loans:
MBA Statement on the Victims of the Southern California Wildfires
MBA’s President and CEO Bob Broeksmit, CMB, released the following statement on the victims affected by the wildfires in Southern California:
Forgoing Automation is Literally Setting Servicers Up for Disaster–Clarifire CEO Jane Mason
This year’s storm season is testing everyone’s capacity to be responsive in the face of the unexpected. I know firsthand, as most of our team lives in Pinellas County, Fla., which was recently hit by multiple deadly storms.
MBA Honors Mortgage Cadence’s Melissa Kozicki with 2024 Ken Markison Legacy Achievement Award
The Mortgage Bankers Association presented its annual Ken Markison Legacy Achievement Award to Melissa Kozicki, CMB, CMCP, Director of Compliance at Mortgage Cadence.
MBA: Share of Mortgage Loans in Forbearance Increases to 0.31% in August
The Mortgage Bankers Association’s monthly Loan Monitoring Survey revealed that the total number of loans now in forbearance increased to 0.31% as of August 31, 2024.