Mortgage servicers operate in an environment where accuracy, compliance and efficiency are essential. One of the most critical responsibilities is maintaining up-to-date homeowner insurance information for every loan in their portfolio. This function is often outsourced to specialized insurance tracking providers because they have the scale, technology and expertise to manage large volumes of data across multiple carriers and channels.
Tag: op-ed
MBA Premier Member Editorial: Why Mortgage Servicers Should Prepare Now for Rising Defaults
Mortgage defaults remain below pre-pandemic levels, but they’ve been edging up, especially among financially vulnerable homeowners. According to the September 2025 ICE Mortgage Monitor, foreclosure starts are up more than 7.6% year-over-year, and loans in active foreclosure have increased by 19,000 compared to last year.
Building Long-Term Value: How Subservicing Supports a Servicing-Retained Strategy
Dovenmuehle’s Chris Torres writes that the economics of servicing have never been more compelling.
How Smart Servicers Are Positioning for BPL Success
Fay Servicing President Kim Hare says business-purpose lending has emerged as a fast-growing segment of the mortgage market.
Multiple Lines of Defense: Combating Fraud in the Digital Closing Era
Fraud has become one of the most pressing risks in real estate and financial services. From deed theft and vacant land scams to AI-generated deepfakes, criminals are deploying increasingly sophisticated tools to exploit weaknesses in the transaction process, writes NotaryCam’s Suzanne Singer.
Autoagent’s Steven Pals: Navigating CFPB Uncertainty, Compliance, Cost Pressures for Servicers
Rising loan servicing costs, tightening profit margins and persistent questions around regulatory oversight–particularly as the Consumer Financial Protection Bureau continues to shift toward a hands-off approach in many areas–have created a landscape where servicers must be agile, lean and resilient.
Autoagent’s Steven Pals on How Servicers Can Maintain Controls Amid CFPB Cutbacks
Steven Pals of Autoagent discusses what servicers should be thinking about in the current regulatory environment.
MBA NewsLink Q&A With Clarifire’s Jane Mason: How Smart Automation Supports Borrower Services
Clarifire’s Jane Mason discusses how smart automation supports borrower services in this Q&A.
MBA Premier Member Editorial: A Diminished CFPB–How Will States Respond?
Asurity’s Jonas Hoerler and Diane Jenkins write that with the scaling back and refocusing of the CFPB, the financial services industry is left with uncertainty about what the future holds.
Cornerstone Servicing’s Toby Wells: Proactive Risk Mitigation in Default Servicing
MBA NewsLink recently interviewed Toby Wells, president of Cornerstone Servicing, Englewood, Colo. a residential loan subservicer and division of Cornerstone Capital Bank, SSB. Wells has nearly 30 years of experience spanning mortgage servicing, originations, capital markets and asset management.