CFPB: Mortgage Servicers’ Pandemic Response Varies Significantly

The Consumer Financial Protection Bureau on Tuesday published a report detailing 16 large mortgage servicers’ COVID-19 pandemic response. The report showed a disparate response in call metrics, exit metrics and other measures.

MBA, Lenders Seeks Clarity on Juneteenth Holiday Designation

With unusual speed and rare bipartisan agreement, Congress last week passed, and President Biden signed, legislation designating June 19—colloquially known as “Juneteenth”—a federal holiday, a move welcomed by Americans and supported by the Mortgage Bankers Association and thousands of businesses nationwide. But the speed of the designation—with Friday, June 18 designated a federal holiday—resulted in unintended consequences and disruption for the mortgage lending industry.

CFPB: Consumer Complaints Higher in Predominantly Minority Areas

The Consumer Financial Protection Bureau issued a bulletin this week analyzing complaints submitted by consumers in counties nationwide. The Bureau reported in 2019 and 2020, it received more complaints on a per-capita basis from consumers living in predominantly minority counties than from consumers in predominantly white, non-Hispanic counties.

CFPB Proposes Mortgage Servicing Changes

The Consumer Financial Protection Bureau yesterday proposed a set of rule changes it said are intended to help prevent “avoidable foreclosures” as emergency federal foreclosure protections expire.