Mortgage Servicers: Best Practices for Ensuring Clarity, Speed and Compliance in Borrower Communications; Sponsored Webinar June 13

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About the Event

*This is a sponsored webinar. Please be advised your contact information will be shared with the sponsor.*

Borrower communications are complex. Most mortgage servicers struggle to ensure communications get out the door in a timely and cost-efficient manner and are often left waiting in line for their print servicer to complete the work. Layer in challenges in ensuring communications are clearly worded in compliance with regulatory requirements and ambitions for digital delivery and the complexities abound.

Join MBA Education and industry experts to learn how organizations can effectively navigate the challenging regulatory environment of mortgage servicing to deliver borrower communications more efficiently, in plain language, across all channels.


Thursday, June 13 (1:00 PM – 2:00 PM ET)


• Understand the regulatory landscape for mortgage servicing and borrower communications
• Discuss best practices in navigating regulatory challenges faced by mortgage servicers for borrower communications
• Learn how technology and generative AI can assist in making borrower communications more efficient, compliant and easier to understand

Experience Level

• Entry-Level
• Intermediate
• Advanced 

Target Audience

• Mortgage Servicing, Default/Default Servicing, Loss Mitigation
• Director, VP, EVP, SVP, CXO   


• Patrick Kehoe, EVP, Product Management, Messagepoint    
• Duwaine Thomas, Executive Consultant, Newbold Advisors