As the mortgage industry braces for changes, proactive QC programs are essential to ensure compliance, trust and resilience.
Category: News and Trends
Servicing Quote of the Week
“The drop in the overall critical defect rate this quarter is a welcome shift, but the underlying trends tell a more complex story. The sharp rise in insurance defects, combined with fluctuations in key underwriting categories, reinforces the need for lenders to stay agile in their quality control efforts.”
–Nick Volpe, Executive Vice President of ACES Quality Management
ACES: Q3 2024 Critical Defect Rate Falls
ACES Quality Management, Denver, released its Q3 Mortgage QC Trends Report, finding the overall critical defect rate declined from the second quarter by 17%. The overall rate ended the quarter at 1.51%.
2025 Opens With Lower CMBS Delinquency Rate, Fitch Finds
The overall U.S. commercial mortgage-backed securities delinquency rate decreased by three basis in January to 2.95%, according to Fitch Ratings, New York.
MBA Releases 2024 Year-End Commercial/Multifamily Servicer Rankings
The Mortgage Bankers Association (MBA) Feb. 10 released its year-end ranking of commercial and multifamily mortgage servicers’ volumes as of Dec. 31, 2024, at its 2025 Commercial/Multifamily Finance Convention and Expo.
ATTOM: January Foreclosure Activity Up on Monthly Basis
ATTOM, Irvine, Calif., released its January 2025 U.S. Foreclosure Market Report, showing there were a total of 30,816 U.S. properties with foreclosure filings.
MISMO Announces 2025 Board of Directors
MISMO, the real estate finance industry’s standards organization announced its Board of Directors for 2025.
Messagepoint’s Patrick Kehoe on the Case for Clarity: Why Mortgage Servicers Should Embrace Plain Language
Borrower communications play a critical role in enabling consumers to manage their debt and make informed decisions when they are struggling to do so. Yet most servicing communications are filled with industry jargon and legal phrasing that can confuse readers.
Broeksmit: A New Era of Opportunity
SAN DIEGO–The landscape in Washington, D.C. is changing, and MBA views it as a “new era of opportunity,” said MBA President and CEO Bob Broeksmit, CMB, here at the MBA Commercial/Multifamily Finance Convention and Expo.
Servicing Quote of the Week
“We’ll be there through the next crisis when it erupts. It just goes to show, when disaster strikes, the mortgage industry strikes back, and homeowners are stronger because of your work.”
–Christine Chandler, 2025 Mortgage Bankers Association Chair-Elect and Chief Credit Officer and Chief Operating Officer at M&T Realty Capital Corp.