PHOENIX–Customer service has grown even more important to lenders and servicers because it can represent a competitive advantage, executives said here at the MBA Commercial/Multifamily Servicing and Technology Conference.
Category: News and Trends

MBANow: MBA’s Bill Killmer on GSE Reform Developments
The Mortgage Bankers Association released a new MBANow video featuring MBA Senior Vice President of Legislative and Political Affairs Bill Killmer, who discusses latest developments on Capitol Hill on the prospects of GSE reform.

Creating a Better Borrower Experience
PHOENIX–Customer service has grown even more important to lenders and servicers because it can represent a competitive advantage, executives said here at the MBA Commercial/Multifamily Servicing and Technology Conference.

Record Volume, Increasing Servicing Complexity for Government-Sponsored Enterprises
PHOENIX–Fannie Mae and Freddie Mac financed record amounts of multifamily real estate last year and look to do even more, company executives said here at the MBA Commercial/Multifamily Servicing and Technology Conference.

Record Volume, Increasing Servicing Complexity for Government-Sponsored Enterprises
PHOENIX–Fannie Mae and Freddie Mac financed record amounts of multifamily real estate last year and look to do even more, company executives said here at the MBA Commercial/Multifamily Servicing and Technology Conference.

Record Volume, Increasing Servicing Complexity for Government-Sponsored Enterprises
PHOENIX–Fannie Mae and Freddie Mac financed record amounts of multifamily real estate last year and look to do even more, company executives said here at the MBA Commercial/Multifamily Servicing and Technology Conference.

Composite Default Rates Fall to Four-Month Low
S&P Dow Jones Indices and Experian, New York, said its Consumer Credit Default Indices fell to the lowest level in 2017, despite an increase in bank card default rates for the sixth straight month.

FHFA Says GSE Refinance Volume Continued to Slow in First Quarter
The Federal Housing Finance Agency reported Fannie Mae and Freddie Mac completed 510,000 refinances were completed in the first quarter, a sharp drop from 750,767 in the fourth quarter.

By One Measure, Remodeling Activity at Record High
Metrostudy, Washington, D.C. said U.S. remodeling activity increased for the 20th consecutive quarter to a record high on its Residential Remodeling Index.

MBA Chart of the Week: 1998-2007 Vintage Conduit CMBS Balance, 60d+ including FC/REO and Delinquency Rate
While most commercial and multifamily mortgage delinquency rates have been hovering at or near all-time lows, the same cannot be said for commercial mortgage backed securities.