J.D. Power, Costa Mesa, Calif., said mortgage servicers havesome of the lowest customer service rankings in 2018 among service industries.
Category: News and Trends
CFPB Extends Comment Period for Debt Collection Proposal
The Consumer Financial Protection Bureau announced Friday it extended the comment period by 30 days on its Notice of Proposed Rulemaking implementing the Fair Debt Collection Practices Act.
MBA Offers FTC Recommendations on Safeguarding Customer Information
In the wake of yet another high-profile data security breach, this time involving Capital One, the Mortgage Bankers Association this week sent a letter to the Federal Trade Commission offering recommendations on a proposed rulemaking on standards for safeguarding customer information.
1Q Foreclosure Auction Prices Hit Record High
Auction.com, Irvine, Calif., said average sales price for properties sold at foreclosure auction in the first quarter rose to $147,115, up 8 percent from the previous quarter and up 7 percent from a year ago to the highest level as far back as data is available.
To the Point with Bob: Bipartisan Effort Helps Protect Affordable Mortgages for Veterans
In the latest edition of To the Point with Bob, MBA President and CEO Robert Broeksmit, CMB, discusses how MBA advocacy resulted in a bipartisan effort on Capitol Hill to assist the nation’s veterans.
CoreLogic: Fraud Risk Index Down Sharply in 2Q
CoreLogic, Irvine, Calif., said its National Mortgage Application Fraud Risk Index decreased significantly, from 152 in first quarter to 132 in the second quarter.
To the Point with Bob: Bipartisan Effort Helps Protect Affordable Mortgages for Veterans
In the latest edition of To the Point with Bob, MBA President and CEO Robert Broeksmit, CMB, discusses how MBA advocacy resulted in a bipartisan effort on Capitol Hill to assist the nation’s veterans.
To the Point with Bob: Bipartisan Effort Helps Protect Affordable Mortgages for Veterans
In the latest edition of To the Point with Bob, MBA President and CEO Robert Broeksmit, CMB, discusses how MBA advocacy resulted in a bipartisan effort on Capitol Hill to assist the nation’s veterans.
MBA Commends Administration, Congress for Protecting Affordable Mortgages for Veterans Act
The Mortgage Bankers Association applauded President Donald Trump for signing into law the Protecting Affordable Mortgages for Veterans Act of 2019.
MBA, Trade Groups Offer FCC Recommendations on ‘Robocalls’ Policy
The Mortgage Bankers Association and nearly a dozen disparate trade associations offered the Federal Communications Commission a series of recommendations on curbing unlawful “robocalls” while preserving the ability of businesses to legitimately conduct vital business and customer services by phone.