There are two main takeaways from the J.D. Power 2021 U.S. Primary Mortgage Origination Satisfaction Study: first, there can be too much of a good thing; and second, Rocket Mortgage/Quicken Loans didn’t top the customer satisfaction list for the first time in 11 years.
Tag: Citi
CMBS Special Servicing Rate Slips; Issuance Could Bounce Back in 2021
Trepp, New York, reported the commercial mortgage-backed securities special servicing rate inched down in October after peaking in September.