Bob Caruso of ServiceMac LLC: Servicing Strategies in a Heightened Compliance Environment

Over the past two decades, regulatory and investor guidelines have become much more nuanced. In addition, maintaining on-going compliance to the rules and audit guidelines has been challenging given servicers’ day-to-day responsibilities. Servicers have had to become more agile and look for ways to update processes and implement changes quickly to reduce the risk of non-compliance.

Tracy Freese of Help With My Loan: Why AI Is a Game-Changer for the Mortgage Industry

Over the past few years, AI has become widely used across many industries, including finance. Artificial intelligence technologies are rapidly becoming better, able to take on tasks that are more complex. AI technologies also getting more specific to certain applications. Now, for example, you can leverage AI lending software to intelligently process mortgage documents.

Ask the Expert with Monica Bolin of Ncontracts: How to Draft Risk Assessments

Creating the most effective risk assessments involves a combination of research, analysis, experience and collaboration. Monica Bolin is a risk management expert with Ncontracts and former chief risk officer with more than three decades of experience in the banking industry.