Lenders must have a clearly defined eClose strategy for supporting agents and notaries that includes the overall ease of use of the technology, methods for keeping agents informed and how to optimize support and training for their agents and notaries.

Tom Millon, CMB, serves as CEO of Computershare Loan Services US, Ponte Vedra Beach, Fla., including Specialized Loan Servicing, Credit Risk Solutions, Capital Markets Cooperative, LenderLive Network and Property Solutions. He founded Capital Markets Cooperative in 2003 and is a recognized author, frequent speaker and expert in mortgage finance.

Regina M. Lowrie, CMB, is President and CEO of Dytrix, a fintech company that enables secure financial transactions for institutions through the Dytrix Platform, which includes wire/ACH transfer validation and closing agent management. In 2005, she became the first woman Chair of the Mortgage Bankers Association and continues to serve on many MBA committees.

Harry Gardner is Executive Vice President of eStrategies with Docutech Corp. Since 2001 he has played a leading role in development, education and promotion of industry standards and guidelines for mortgage technology and eMortgages.

Davis Wright Tremaine, Washington, D.C, announced Chava Brandriss joined its Banking and Financial Services Team as a partner in its D.C. office. She represents banks, mortgage lenders and servicers in class actions, mass claims, appeals and large portfolios of individual lawsuits.

The Mortgage Bankers Association’s latest Forbearance and Call Volume Survey reported the total number of loans now in forbearance jumped from 3.74% of servicers’ portfolio volume in the prior week to 5.95% as of April 12.