Industry Briefs July 13, 2022: Sales Boomerang, Mortgage Coach Merge

Sales Boomerang, Owings Mill, Md., an automated borrower intelligence and retention system, and Mortgage Coach, Irvine, Calif., a platform enabling mortgage lenders to educate borrowers with interactive home loan presentations, announced their merger and appointed SaaS executive Richard Harris as CEO.

Mark P. Dangelo: A Vast Rebalancing–The ‘Dark Side’ of Digital Transformation

In a short six months, the runaways for business and technology transformation have changed markedly. Additionally, mortgage lending will shrink to just over $2T as inflation as interest rates rise. Profit margins must now be achieved by restructuring digitally transformed processes that were thought to be “complete.” To survive—and prosper—organizations must adapt to widespread industry rebalancing.

Erin Palmer and Chris Bennett: Rate Lock Negotiations Offer a Short-Term Response with Long-Term Consequences

Rising interest rates and increased competition have loan officers scrambling for ways to win deals in today’s market. One tactic that has grown in popularity with borrowers and loan officers is rate lock renegotiations. However, these come at a high cost to lenders, and with margins already being squeezed, what seems prudent from a customer acquisition standpoint may actually work against lenders’ best interests.

June Mortgage Credit Availability Declines

Mortgage credit availability fell for the fourth straight month in June amid rising interest rates, the Mortgage Bankers Association reported Tuesday.

Hotel Profitability Drops

U.S. hotel gross operating profit per available room fell in May. But GOPPAR surpassed its pre-pandemic comparable for a third consecutive month, reported STR, Hendersonville, Tenn.