With the right partner, outsourcing can beef up expertise in a particular area without bringing on the expense of a full-time employee – a role reversal of sorts from the traditional labor shortage/cost containment use case.
Category: News and Trends
MBA Education Path to Diversity Scholar Profile: Lauren Tabas
Lauren Tabas is Business Control Director with Cenlar FSB, Ewing, N.J. She previously served as partner with a law firm in Philadelphia.
Veronica Nguyen of BeSmartee: Marketing Mistakes Lenders Make
Marketing is a critical aspect of any successful business, and it’s essential to understand the steps involved in attracting and retaining customers. In times when mortgage volume is down, marketing departments need to execute a strategy that not only attracts new customers but one that can retain those customers as well.
Sponsored Content from Wolters Kluwer: Rethinking Digital Lending in A Down Market; Focus on What You Need and Then Start Where You Can
This article will discuss the benefits re-engaging digital initiatives on a more modest scale in the current environment in order to be ready for when the market normalizes.
MISMO Seeks Comment on New Consumer-Facing Charge and Fee Guide
MISMO®, the real estate finance industry standards organization, seeks public comment on a new Consumer-Facing Charge and Fee Guide. The 60-day public comment period runs through July 3.
MBA Welcomes Its New Members
The Mortgage Bankers Association welcomed the following new members in April:
Vote: MBA.org Finalist for Website of the Year
mba.org has been chosen as one of three finalists for the 2023 Sitefinity Website of the Year Awards. MBA members can vote to ensure mba.org is the winner.
Toby Wells of Cornerstone Servicing on Customer Retention and Technology
Toby Wells has more than 25 years of experience in servicing, originations, capital markets and asset management. He currently serves as president of Cornerstone Servicing, Englewood, Colo., a division of Cornerstone Capital Bank SSB, Houston, a provider of mortgage servicing platforms designed to empower healthy, sustainable homeownership. He can be reached at twells@cornerstoneservicing.com.
Casey Cunningham of XINNIX on Why Today’s Mortgage Downturn is Best Time to Upskill
The current mortgage industry downturn, while extremely challenging, is also an opportunity for banks to upskill for the future, says Casey Cunningham, CEO/Founder, XINNIX. Specifically, she recommends that leaders use this time to re-evaluate their approach to sales, and potentially discover exciting new paths to growth.
MISMO Seeks Comment on New Consumer-Facing Charge and Fee Guide
MISMO®, the real estate finance industry standards organization, seeks public comment on a new Consumer-Facing Charge and Fee Guide. The 60-day public comment period runs through July 3.