Quote: Sept. 14, 2023

“There was strong purchase demand in August for newly constructed homes, as existing for-sale inventory remains low with most homeowners locked into lower mortgage rates, unwilling to give those rates up in this higher rate market.”
–Joel Kan, MBA’s Vice President and Deputy Chief Economist

MBA Weekly Survey Sept. 13: Mortgage Applications Decrease

Mortgage applications decreased 0.8 percent from one week earlier, according to the Mortgage Bankers Association’s Weekly Mortgage Applications Survey for the week ending September 8, 2023.

‘Time is of the Essence,’ Law Enforcement Officials Say About Fighting Fraud

WASHINGTON–As the mortgage banking industry becomes increasingly digitized, the potential for cybersecurity crime or fraud remains high. But law enforcement officials speaking at the Mortgage Bankers Association Compliance and Risk Management Conference said steps such as building relationships and being diligent and timely in reporting can help combat it.

STRATMOR Group’s Sue Woodard: Prioritizing the Employee Experience

In business, “the customer is always right” has long been a guiding principle behind customer service. While this motto undoubtedly holds value, it’s important to remember that the quality of the customer’s experience is directly linked to the well-being of an often-overlooked entity: your employees.

MBA Premier Profile: LenderLogix

One in a continuing series of profiles of Premier Members of the Mortgage Bankers Association.

STRATMOR Group’s Sue Woodard: Prioritizing the Employee Experience

In business, “the customer is always right” has long been a guiding principle behind customer service. While this motto undoubtedly holds value, it’s important to remember that the quality of the customer’s experience is directly linked to the well-being of an often-overlooked entity: your employees.

Occupancy Fraud Appears to Be on the Rise, Panel Says

WASHINGTON–Occupancy fraud looks to have increased over the past few years, representatives from CoreLogic and Fannie Mae warned at a panel titled “Trending – The Looming Threat of Occupancy Misrepresentation” at the Mortgage Bankers Association’s Compliance and Risk Management Conference.