For decades, tax service has gone unchanged. There are many efforts to change this dynamic; layering in new technology for servicers to engage with their tax vendor and improving transparency in a historically monochromatic space.
Category: News and Trends

Josh Friend: Engagement is Critical During Challenging Times
Amid COVID-19 and these rapidly changing market conditions in the mortgage industry, communication and engagement with your current borrowers and prospective borrowers are vital. The need to educate and inform is more critical now than ever before.

FHFA Re-Proposes Capital Rule to Move GSEs from Conservatorship
The Federal Housing Finance Agency issued a notice of proposed rulemaking that establishes a new regulatory capital framework for Fannie Mae and Freddie Mac. The proposed rule is a re-proposal of the notice of proposed rulemaking published in July 2018.

Sponsored Content: Intelligent Valuation Portal — Your Rules, Your Evolution
While regulations, state law, and the definition of “essential business” change at a seemingly daily rate, the housing industry is caught in an unpredictable moment of waiting. In response, Connexions – a bank-grade, SaaS financial valuation company – has introduced a solution to help lenders operate effectively and responsibly.

STRATMOR Study Lays Bare Uncertainties of COVID-19 Impact on Housing Market
A study by STRATMOR Group, Greenwood Village, Colo., shows just how quickly and hard hitting the coronavirus pandemic has been on homeowners.

Mortgage Vendor News & Views With Scott Roller
In this ongoing article series, we report on mortgage and credit union vendor marketplace events and trends, and we then share our viewpoints. The theme for today’s article is a unique set of circumstances that is enlisting homeowners to be an active participant within the appraisal process during the pandemic – and likely into the future.

Abhinav Asthana: The Changing Landscape of Customer Acquisition & Engagement in the Lending Industry
Creating frictionless experiences is imperative to customer-facing businesses, and reducing friction is now a core driver of competitive differentiation. Lending organizations are continuously thinking about how to attract and retain customers by offering consistently relevant, personalized, and frictionless experiences while taking nothing for granted.

MBA Education Path to Diversity Scholar Profile: Austin Miller
(One of a continuing series of profiles of participants in the MBA Education Path to Diversity (P2D) Scholarship Program, which enables employees from diverse backgrounds to advance their professional growth and career development.)

FHFA Re-Proposes Capital Rule to Move GSEs from Conservatorship
The Federal Housing Finance Agency yesterday issued a notice of proposed rulemaking that establishes a new regulatory capital framework for Fannie Mae and Freddie Mac. The proposed rule is a re-proposal of the notice of proposed rulemaking published in July 2018.

STRATMOR Study Lays Bare Uncertainties of COVID-19 Impact on Housing Market
A study by STRATMOR Group, Greenwood Village, Colo., shows just how quickly and hard hitting the coronavirus pandemic has been on homeowners.