The Week Ahead

Good morning and happy Monday! Welcome to October; or as 2020 would say, “hold my beer.”

Jessica Longman: Education is Key–Reduce Homeowner Frustration Regarding Property Taxes

Some of the most common questions that servicers receive from customers revolve around property taxes. An important aspect to providing an excellent experience for your customers includes educating them on the critical pieces they need to know about their loan; in turn this will reduce call volume relating to property tax questions and reduce overall homeowner frustration about taxes and payments.

Quote

“There is a tremendous amount of churn in this job market. The pace of layoffs remains high, and even though many employees are being rehired, net employment gains are slowing.”
–MBA Chief Economist Mike Fratantoni, on Friday’s jobs report.

MBA Advocacy Update

On Wednesday, President Trump and Congress agreed to a Continuing Resolution that funds the federal government through mid-December and reauthorizes the National Flood Insurance Program through September 30, 2021.

MBA Offers Recommendations to CFPB ‘Seasoned QM’ Proposal

The Mortgage Bankers Association, in an Oct. 1 letter to the Consumer Financial Protection Bureau, offered several recommendations in response to the Bureau’s request for comment on its proposed rule creating a new category of “seasoned” Qualified Mortgage loans.