Some of the most common questions that servicers receive from customers revolve around property taxes. An important aspect to providing an excellent experience for your customers includes educating them on the critical pieces they need to know about their loan; in turn this will reduce call volume relating to property tax questions and reduce overall homeowner frustration about taxes and payments.
Category: News and Trends
Sponsored Content from ServiceLink: Keeping Up with Surging Demand Requires Smart Technology
With record-low interest rates and an ongoing rush of refinance demand, mortgage lenders are racing to process as much business as they can. How can their settlement service providers help?
Tom Millon, CMB, and Tony Pistilli: Valuations and the Pandemic–The ‘New Normal’ for Appraisal
Temporary, alternative inspections methods help to demonstrate the reliability and benefits of bifurcation and may very well assist in the evolution of home appraisals.
Fitch: Remote Working to Affect Housing Demand—But Not U.S. RMBS Ratings
Fitch Ratings, New York, said while remote working in the U.S. accelerated as a result of the coronavirus pandemic, and is reducing the importance of proximity to offices and causing migration from urban to suburban and exurban areas, it does not expect any material effect on the credit quality of its rated U.S. residential mortgage-backed securities pools.
Investors Increasingly Screen for Market-Level Climate Risk
Real estate investors have expanded their climate risk analysis to explore market-level impacts, said the Urban Land Institute, Washington, D.C.
Dealmaker: Dwight Capital Finances $144M for Multifamily Assets
Dwight Capital, New York, financed $143.5 million for multifamily properties in Washington, Arizona and Virginia.
Placing Capital in Uncertain Times: A Conversation with CBRE’s Val Achtemeier
MBA NewsLink interviewed Valerie Achtemeier, Executive Vice President at CBRE Capital Markets in the Debt & Structured Finance Group. Based in Los Angeles, Achtemeier leads a team in placing debt and equity on commercial real estate throughout the U.S.
Industry Briefs Oct. 7, 2020
LERETA, Pomona, Calif., a provider of national real estate tax and flood services, acquired Accumatch. A Dallas-based property tax intelligence company. Terms were not disclosed.
State Financial Regulators Seek Comment on ‘Prudential Standards’ for Nonbank Mortgage Servicers
The Conference of State Bank Supervisors seeks public input on proposed regulatory prudential standards for nonbank mortgage servicers, as the state-regulated industry covers an increasing share of this market.
MBA Annual20 General Sessions: Updates from FHFA Director Mark Calabria, CFPB Director Kathy Kraninger; Early Registration Deadline Today
MBA is pleased to announce that Federal Housing Finance Agency Director Mark Calabria and Consumer Financial Protection Bureau Director Kathy Kraninger will take the virtual stage at MBA Annual20.