The first article of this series addressed the use of behavioral activities as enabling goals. Their purpose: to help LOs who were struggling to reach the production goals to which you and they had agreed. This follow-up piece looks at management’s additional actions to consistently communicate about those observable activity goals.
Category: News and Trends
Rob Wilson: Relationships Need to be Transformational, Not Transactional
The mortgage business is inherently transactional and cyclical, with ever-changing rates, high-highs and low-lows, and this trend is not expected to change any time soon. The circumstances due to the pandemic mirror those of the economic downturn in 2008, and in both situations, it was crucial to have formed two-way partnerships with others in the industry who had a vested interest in mutual success and propelling both businesses forward.
Jim Cameron of STRATMOR Group: Disruptions to Productivity and Staffing to Impact ‘New Normal’
Jim Cameron is a senior partner with STRATMOR Group, a mortgage advisory firm, where he specializes in benchmarking and performance measurement, strategic planning and managing STRATMOR’s workshop program. He has 30 years of leadership experience in the mortgage industry and was instrumental in working with the MBA to develop the industry-standard benchmarking program known as the MBA and STRATMOR Peer Group Roundtables (“PGR”) Program.
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“Commercial and multifamily borrowing and lending in 2020 fell by a quarter from 2019’s record year, as the COVID-19 pandemic disrupted the economy and created increased uncertainty. The property types most impacted by the pandemic–lodging and retail–saw the largest declines in originations, while those in which investors and lenders had the greatest confidence, particularly multifamily, held up better.”
–MBA Vice President of Commercial Real Estate Research Jamie Woodwell.
Micro Trends: Conversation with JLL on Growth in Life Sciences Real Estate
Interest in life sciences real estate has jumped during the current public health crisis. MBA NewsLink interviewed JLL Executive Director of U.S. Life Sciences Markets Travis McCready, Managing Director Zach Bowyer and Senior Vice President Erik Hill about the sector.
Sponsored Content from SWBC: COVID-19 Disruptions Drive Tech-Focused Lender-Placed Insurance Programs
In this article, we’ll discuss how electronic data interchange (EDI) and robotic processing automation (RPA) technology are helping mortgage servicers improve the efficiency of their LPI process.
MBA Weekly Applications Survey Apr. 14, 2021: 5th Straight Week of Declines
Mortgage applications again fell across the board from one week earlier, marking the fifth consecutive week of declines, the Mortgage Bankers Association reported Wednesday in its Weekly Mortgage Applications Survey for the week ending April 9.
CBRE: Rent Enticements Larger Factor in New Office Leases
CBRE, Dallas, said the average amount of free rent office landlords conceded to secure long-term leases climbed significantly in the first quarter.
Bob Mansur, CMB, AMP: Are Your LOs Behaving the Way You Expect?
The first article of this series addressed the use of behavioral activities as enabling goals. Their purpose: to help LOs who were struggling to reach the production goals to which you and they had agreed. This follow-up piece looks at management’s additional actions to consistently communicate about those observable activity goals.
MBA Mortgage Action Alliance Call to Action Urges Flexibility on GSE Purchase Caps
The Mortgage Bankers Association’s grassroots advocacy arm, the Mortgage Action Alliance, issued a Call to Action yesterday, asking its members contact their members of Congress to allow flexibility in implementation of new purchase caps placed on Fannie Mae and Freddie Mac.