Mortgage servicing has certainly seen ups and downs over the years, although nothing compares to the level of upheaval that we saw last year—nor the speed at which it occurred. Out of the chaos, however, new opportunities to excel have emerged, and perhaps the biggest one of all has been the ability to run a remote workforce with success.
Category: News and Trends

Bob Mansur, CMB, AMP: Your Actions When Your LOs Won’t Do It?
Our three previous articles made the argument for behavioral standards, how to set those expectations, and a valuable response to an LO’s efforts to meet your requirements. Those presentations assumed LOs are willing to change their actions to deliver required results. In this part we address how you might effectively respond when an underperforming LO lacks the motivation to make those changes.

Mark P. Dangelo: Accelerating ‘as a Service’ (aaS) Displaces Finance and Lending Traditions
The plethora of aaS over the past decade has within their silos been nothing short of a disruptive phase shift of hardware, network, data, and software consumption. However, what happens when these aaS offerings are merged, stacked, and branched to arrive at containers of agility and innovation all serving rapidly evolving customers and their expectations of how finance should be conducted?

Share of Mortgage Loans in Forbearance Falls to 4.22%
Loans in forbearance fell for the 11th consecutive week to 4.22% of servicers’ portfolio volume as of May 9, the Mortgage Bankers Association reported Monday.

Share of Mortgage Loans in Forbearance Falls to 4.22%
Loans in forbearance fell for the 11th consecutive week to 4.22% of servicers’ portfolio volume as of May 9, the Mortgage Bankers Association reported Monday.

Commercial Real Estate Lending Showing Resilience
The improving economy created a favorable capital markets environment for commercial real estate lending in early 2021 despite continuing challenges in office and retail loan underwriting, said CBRE, Dallas.

Builder Confidence Holds Steady Amid Rising Cost Concerns
Builder confidence held stable in May, despite growing concerns over the price and availability of most building materials, including lumber, the National Association of Home Builders reported Monday.

MBA Premier Member Profile: Adwerx
Used by more than 25% of the top brokerage firms and more than 15% of the top mortgage originators in the U.S., Adwerx delivers personalized, omnichannel brand marketing and automation at enterprise scale.

Dealmaker: Walker & Dunlop Structures $56M for Skilled Nursing Facilities
Walker & Dunlop, Bethesda, Md., structured $55.6 million in financing for three Chicago-area skilled nursing facilities.

Seven Takeaways from MBA’s Affordable Rental Housing Summit
Significant affordability challenges exist across the country and the issue is a top priority for the Biden Administration. In April, the Mortgage Bankers Association virtually convened business and policy executives for a series of conversations on the 2021 affordable rental housing landscape. Here are some key takeaways from that event.