WASHINGTON, D.C.–The mortgage industry needs to be prepared for increased fraud activity as the pandemic and the recession fade, law enforcement, legal and mortgage servicing analysts said at the recent Mortgage Bankers Association’s Risk Management, QA and Fraud Prevention Forum 2021.
Category: News and Trends
Erika Martin of Enact: How the Customer Experience Has Changed Throughout the Pandemic
Customer interactions in every industry saw significant transitions to digital interactions, but this was an especially large adjustment within the mortgage industry; an industry that still relied heavily on in-person interactions and paper documentation. Let’s discuss just how much the industry has changed in the past year and a half.
Sue Woodard of AXIS Lending Academy: Program’s DEI Mission ‘Captured My Heart’
Sue Woodard is a director of AXIS Lending Academy. She is also the chief customer officer at Total Expert, a CRM and customer engagement platform built specifically for the financial services industry.
mPowering You: MBA’s Summit for Women in Real Estate Finance Oct. 16
mPowering You, MBA’s Summit for Women in Real Estate Finance, takes place Saturday, Oct. 16 at the San Diego Convention Center just ahead of the MBA Annual Convention & Expo (Oct. 17-20).
SEC Issues Sample Letter to Firms on Climate Change Disclosures
The Securities and Exchange Commission recently gave companies a preview of how it will look at their climate-related disclosures. Specifically, the SEC’s Division of Corporate Finance released a sample letter detailing the sorts of hard questions and requests the SEC will consider when they conduct a review of a company’s disclosures related to climate change.
Jeff Williams of FICS: Support Strategic Planning with Audit of Mortgage Software, API Capabilities
Leaders need to include software audits in their strategic planning process. A good software audit sets the stage for effective budgeting and decision making this fall. Leaders should analyze the company’s current Application Programming Interface integrations to existing mortgage software.
MBA Advocacy Update Oct. 4 2021
On Thursday, House and Senate lawmakers passed, and President Joe Biden signed, a continuing resolution ahead of the Sept. 30 government funding deadline to avert a shutdown. Also on Thursday, the Senate voted 50-48 to confirm Rohit Chopra as the next CFPB Director.
Apartment Demand Soars
Demand for apartments continues to soar. RealPage, Richardson, Texas, reported the nation’s occupied apartment count jumped by more than a quarter-million units during the third quarter.
Dealmaker: Mesa West Capital Provides $77M for Florida Apartment Community
Mesa West Capital, Los Angeles, provided $77 million in first mortgage debt for Alta Congress, a 369-unit multifamily property in Delray Beach in Palm Beach County, Fla.
MBA Chart of the Week Oct. 4, 2021
This week’s MBA Chart of the Week lists risks that will likely increase or change because of climate change along with an indication of impacted stakeholders.