Enrollment in financial hardship programs grew significantly as a result of the COVID-19 pandemic – to 7% of all accounts for credit products such as auto loans and mortgages. However, a new TransUnion study reported the majority of consumers continued to make payments on their accounts, even when in an accommodation program.
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TransUnion: Consumer Credit Performance Improving, Demand Increasing
TransUnion, Chicago, said despite shockwaves felt from the COVID-19 pandemic, the consumer credit market is strongly positioned as many parts of the country prepare to enter new phases of re-opening this summer.

Consumers Resilient Despite Broader Economic Challenges
Serious delinquency rates in August improved once more across all consumer credit segments even as the number of people in accommodation programs dropped for the second consecutive month, reported TransUnion, Chicago.

TransUnion: Consumer Credit Market Withstands Coronavirus Challenges
TransUnion, Chicago, reported the total percentage of accounts in “financial hardship” status dropped during July for mortgages, auto loans, credit cards and personal loans – marking the first such decrease since the start of the COVID-19 pandemic.

Gen Z Displays Strong Appetite for Credit; Millennials Refinance Less (For Now)
TransUnion, Chicago, said Generation Z consumers—those born in or after 1995—are actively seeking credit despite many of them growing up during severe economic recessions in their respective global markets.

Consumers Poised for Continued Strong Credit Activity
TransUnion, Chicago, said its quarterly Industry Insights Report points to several factors that portend good things for retailers this holiday season.