CFPB, Federal Agencies Warn of AI Bias Risks

The Consumer Financial Protection Bureau and three other federal agencies on Tuesday issued a joint statement cautioning financial firms that use of artificial intelligence could increase risk of bias and civil rights violations.

#MBATech23: Managing AI with the ‘Father of IBM Watson’

SAN JOSE, Calif.—Manoj Saxena, Chairman of AI Global, London, is perhaps best known as the “Father of IBM Watson,” the ubiquitous face of artificial intelligence. Now, his goal is to manage technology—and use AI as the business model of the future.

Allen Price: Don’t Let Natural Disasters Become Servicing Disasters

Natural disasters have become seemingly commonplace, as every season seems to bring a major storm, flood, hurricane or wildfire somewhere in the country. These events obviously have devastating impacts on homeowners. But on one level or another, they have also revealed weaknesses among mortgage servicers and their ability to respond appropriately.