School of Mortgage Servicing: July 2026
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About the Event
This hands-on instructor-guided online course describes principles and strategies of key residential mortgage servicing functions, reviewing the important correlations and interconnectivity between business units within the servicing organization. The School of Mortgage Servicing not only reviews basic servicing functions and the potential compliance risks of not applying appropriate processes, but it also provides insights into how best to implement processes to minimize these risks.
The course is offered in a series of eight interactive two-hour Zoom webinars over a two-week period. Poll questions, chat questions, and online discussions engage the learners. To earn a certificate of completion, students are required to pass daily quizzes and a final exam.
Topics:
• Servicing Concepts
• Building a Servicing Portfolio and Maintaining a Customer Base
• Cash Management, Escrow Administration, and Investor Administration
• Regulatory Compliance and Quality Control
• Bankruptcy, Foreclosure, and REO
• Loss Mitigation
• MSR Portfolio Valuation
• Current Issues
Format
• Instructor Guided Online Course
Intended Audience:
• Servicers
• Front Line Managers
• Risk Managers
• Analysts
• Quality Control and Compliance Personnel
Experience Level(s):
• Entry-Level
• Intermediate
Program Times:
Week 1:
• Monday, July 20 (2:00 PM – 4:00 PM ET)
• Tuesday, July 21 (2:00 PM – 4:00 PM ET)
• Wednesday, July 22 (2:00 PM – 4:00 PM ET)
• Thursday, July 23 (2:00 PM – 4:00 PM ET)
Week 2:
• Monday, July 27 (2:00 PM – 4:00 PM ET)
• Tuesday, July 28 (2:00 PM – 4:00 PM ET)
• Wednesday, July 29 (2:00 PM – 4:00 PM ET)
• Thursday, July 30 (2:00 PM – 4:00 PM ET)
** Webinars may vary in duration depending on the subject matter**
MBA Education Cancellation Policy:
• For more information on course cancellations, transfers, substitutions or extensions, please review our MBA Education Policies.
Discounts:
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• Your organization can get two complimentary seats to this class with an Education Advantage subscription! Contact Kathy Ryan to learn more about Education Advantage!
By registering for this event, you also have agreed that you will at all times during this event abide by the MBA EVENT CODE OF CONDUCT. You should familiarize yourself with this policy before attending the event as violations of the MBA EVENT CODE OF CONDUCT may result in removal from or denial of access to the MBA sponsored event without a refund of registration fees, or disqualification from attendance at future MBA events.
