Mortgage Servicers – What’s Worrying Clients?

Mortgage Professional America, Aug. 23, 2023–Tony Cantu
JD Power has long conducted satisfaction studies on various products and industries. The consumer intelligence company has now zeroed in on mortgage servicers, in part showcasing a rising need for client outreach to avert defaults in a time of inflation.
https://www.mpamag.com/us/news/general/mortgage-servicers-whats-worrying-clients/456312