Mr. Cooper Works to Resolve Duplicate Payment Draft Errors

National Mortgage News, Apr. 26, 2021–Bonnie Sinnock (subscription)
Mr. Cooper on Monday was working on reversing unauthorized duplicate-payment drafts from some of its borrowers’ bank accounts. The drafts did not affect all customers and reflected an unidentified vendor’s error, according to a company blog posted on social media. An investigation found there were no signs of system infiltration or hacking involved.
https://www.nationalmortgagenews.com/news/mr-cooper-resolving-unauthorized-payment-draft-errors-on-mortgages