Is the 2020 Toolkit for Helping Homeowners in Crisis Better Than What We Had in 2008?

Urban Institute, Mar. 23, 2020–Karan Kaul, Laurie Goodman
The 2008 Great Recession exposed major flaws in the US mortgage servicing infrastructure. Many of these flaws have been addressed to create a better system. Our current loss mitigation toolkit is much more enhanced and can better workout a variety of borrower situations, ranging from job loss to hardship to negative equity. The economic downturn resulting from COVID-19 will be the first time these enhancements are tested in real time.
https://www.urban.org/urban-wire/2020-toolkit-helping-homeowners-crisis-better-what-we-had-2008