7 Ways Borrowers are Changing Mortgage Servicing
National Mortgage News, Mar. 1, 2019–Elina Tarkaziks, Austin Kilgore (free article)
Innovating for the borrower was a consistent theme during the MBA’s 2019 Mortgage Servicing Conference in Orlando, Fla. Whether through greater investments in technology and talent, or streamlining back-end processes to improve the consistency and speed of the decision-making process, servicers are doing more to prioritize borrowers in their businesses.
