MBA Education Foundational Concepts in Residential Mortgage Servicing in Dallas Feb. 6


MBA Education presents a workshop, Foundational Concepts in Residential Mortgage Servicing, on Tuesday, Feb. 6 in Dallas in conjunction with the Mortgage Bankers Association’s National Servicing in Mortgage Banking Conference & Expo.

The workshop runs from 9:00 a.m.-4:00 p.m. CT at the Gaylord Texan in Grapevine, Texas.

Foundational Concepts in Residential Mortgage Servicing presents a comprehensive overview of elements, departments and players in residential mortgage servicing. Drawn from content presented in MBA Education’s online School of Mortgage Servicing, this workshop is an excellent opportunity for front-line staff to get a grounding in key concepts, regulations and latest challenges facing servicing operations today. The workshop reviews basic servicing functions and potential compliance risks of not applying appropriate processes and provides insights into how best to implement processes to minimize these risks.

This full-day workshop is designed for servicing staff, front-line management, risk managers, QA staff and anyone serving mortgage servicing departments. While content is geared towards personnel with up to four years of mortgage servicing experience, all levels of experience are welcome to attend.


–Escrow management

–Cash management

–Investor administration

–Collections and loss mitigation

–Bankruptcy, foreclosure and REO

–Financial management

–Quality control


Who Should Attend

–Servicing staff with 0-4 years’ experience

–Customer Service Representatives

–Collections Specialists

–Default Support

–Mortgage Servicing Auditors

–Front-line management

–Compliance personnel

–Anyone seeking to gain a foundational understanding of residential mortgage servicing.


–Pat Taylor, Managing Director, New Directions Consulting Services

To register, click


Attendees of both the MBA National Servicing in Mortgage Banking Conference & Expo and this workshop can receive $50 off their respective registration fees for a total discount of $100. Please contact for this discount.

Hotel Registration Information

All registrants are responsible for making their own hotel accommodations.

For those attending the workshop ONLY and not the National Mortgage Servicing Conference & Expo, please contact Danielle Jackson at  or (202) 557-2873 for hotel accommodation information.

MBA Education recommends you wait until after you receive our registration confirmation email before you make any travel arrangements. MBA assumes no liability for any penalty fees on airline tickets, deposits for hotel accommodations, or any other fees, charges, penalties, or other incidental costs that a registrant might incur. To review all of MBA Education policies, click

MBA Diversity and Inclusion scholarship opportunities are available for this offering. Click for more information:

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