Congress to Consider Changes to Controversial CFPB Complaint Database

HousingWire, June 13, 2016–Lane, Ben

When the Consumer Financial Protection Bureau began publishing consumers’ complaints against financial services companies several years ago, many of those companies and other industry observers took issue with the fact that the complaints were, in many cases, unverified and unproven. But that could be about to change, thanks to a new bill that Congress is set to consider soon.