MBA Education Foundational Concepts in Residential Mortgage Servicing Workshop Feb. 14


MBA Education holds a one-day workshop, Foundational Concepts in Residential Mortgage Servicing, on Tuesday, Feb. 14 at the Gaylord Texan in Grapevine, Texas, from 9:00 a.m.-4:00 p.m. CT.

Foundational Concepts in Residential Mortgage Servicing presents a comprehensive overview of elements, departments and players in residential mortgage servicing. Drawn from content presented in MBA Education’s online School of Mortgage Servicing, this workshop is an excellent opportunity for front-line staff to get a grounding in the key concepts, regulations and latest challenges facing servicing operations today.

The workshop not only reviews basic servicing functions and potential compliance risks of not applying appropriate processes, but provides insights into how best to implement processes to minimize these risks.

This full-day workshop is designed for servicing staff, front-line management, risk managers, QA staff and anyone serving mortgage servicing departments. While the content is geared towards personnel with zero to four years of mortgage servicing experience, all levels of experience are welcome to attend.

Whether you are attending MBA’s National Mortgage Servicing Conference or not, this workshop is an excellent opportunity to hear from industry experts and connect with your peers.

–Escrow management
–Cash management
–Investor administration
–Collections and loss mitigation
–Bankruptcy, foreclosure and REO
–Financial management
–Quality control Compliance

Who Should Attend

–Servicing staff with 0-4 years’ experience
–Customer Service Representatives
–Collections Specialists
–Default Support
–Mortgage Servicing Auditors
–Front-line management
–Compliance personnel
–Anyone seeking to gain a foundational understanding of residential mortgage servicing.

–Pat Taylor, Managing Director, New Directions Consulting Services

The workshop will begin at 9:00 a.m. CT and run until 4:00 p.m. CT. Registration will begin at 8:30 AM. Beverages will be served in the morning and a full lunch will be served in the afternoon.

To register, click

Attendees of both the MBA National Mortgage Servicing Conference & Expo and the workshop can receive $50 off their respective registration fees for a total discount of $100. Please contact for your discount.

Additionally, save nearly $200 if you register before Jan. 6.

For more information about the Servicing Conference & Expo, visit its website,

For more information about the Workshop, click