Customers Not Finding Answers They Need Online, J.D. Power Finds

National Mortgage Professional, July 30, 2020–Keith GriffinMortgage servicers have been put to the test during the COVID-19 pandemic as a combination of historically low interest rates, record high unemployment and …

Is the U.S. Mortgage Industry About to Fall Off a Cliff?

Mortgage Professional America, July 29, 2020–Libby McDonaldForbearance programs permitting temporary suspension of Americans’ monthly mortgage payments have been a godsend to the more than 4 million borrowers who have made …

Will GOP Plan to Slash Unemployment Trigger Wave of Loan Defaults?

American Banker, July 28, 2020–Neil Haggerty, Hannah Lang (subscription)“It is something we’ve been concerned about,” said Bill Kilmer, senior vice president for legislative and political affairs at the Mortgage Bankers …

Mortgage Complaints Down During Pandemic

National Mortgage Professional, July 28, 2020–Keith GriffinNew research from LendEDU shows consumer complaints to the Consumer Financial Protection Bureau are down 4% year-over-year. That stands in stark contrast to credit …

Senate Republicans Ready Release of COVID Proposal

Politico, July 27, 2020–Marianne Levine, John Bresnahan, Sarah FerrisThe White House-backed Senate GOP proposal is expected to reduce boosted unemployment benefits from $600 to $200.https://www.politico.com/news/2020/07/27/senate-gop-coronavirus-relief-package-382502

Commercial Real Estate Investing In Challenging Times

Forbes, July 27, 2020–Ryan SwehlaOne area of the economy that is seen as especially vulnerable in the wake of pandemic-related upheaval is commercial real estate. In fact, even before Covid-19 …

2020 is the Summer of Booming Home Sales–and Evictions

Washington Post, July 27, 2020–Heather LongThe affluent are taking advantage of the cheapest mortgage rates in history to buy bigger homes. Meanwhile, renters face more job losses and fear eviction. …