Quicken Loans, Detroit, along with Amrock, its electronic closing provider, completed a Remote Online Notarization mortgage closing North Carolina, reportedly the first in the state.
Tag: Tavant
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Industry Briefs
Black Knight, Jacksonville, Fla., said its McDash Flash Forbearance Tracker, as of May 19, reported 4.75 million homeowners – or 9.0% of all mortgages – have entered into COVID-19 mortgage forbearance plans. Active forbearance volumes increased by just 93,000 over the past week, a more than 70% decline from the 325,000 from the first week of May.
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Abhinav Asthana: The Changing Landscape of Customer Acquisition & Engagement in the Lending Industry
Creating frictionless experiences is imperative to customer-facing businesses, and reducing friction is now a core driver of competitive differentiation. Lending organizations are continuously thinking about how to attract and retain customers by offering consistently relevant, personalized, and frictionless experiences while taking nothing for granted.
![](https://newslink.mba.org/wp-content/themes/mba-newslinks/assets/img/logos/logo-mba-newslinks.png)
Abhinav Asthana: The Changing Landscape of Customer Acquisition & Engagement in the Lending Industry
Creating frictionless experiences is imperative to customer-facing businesses, and reducing friction is now a core driver of competitive differentiation. Lending organizations are continuously thinking about how to attract and retain customers by offering consistently relevant, personalized, and frictionless experiences while taking nothing for granted.
![](https://newslink.mba.org/wp-content/themes/mba-newslinks/assets/img/logos/logo-mba-newslinks.png)
Abhinav Asthana: The Changing Landscape of Customer Acquisition & Engagement in the Lending Industry
Creating frictionless experiences is imperative to customer-facing businesses, and reducing friction is now a core driver of competitive differentiation. Lending organizations are continuously thinking about how to attract and retain customers by offering consistently relevant, personalized, and frictionless experiences while taking nothing for granted.
![](https://newslink.mba.org/wp-content/themes/mba-newslinks/assets/img/logos/logo-mba-newslinks.png)
Abhinav Asthana: The Changing Landscape of Customer Acquisition & Engagement in the Lending Industry
Creating frictionless experiences is imperative to customer-facing businesses, and reducing friction is now a core driver of competitive differentiation. Lending organizations are continuously thinking about how to attract and retain customers by offering consistently relevant, personalized, and frictionless experiences while taking nothing for granted.
![](https://newslink.mba.org/wp-content/themes/mba-newslinks/assets/img/logos/logo-mba-newslinks.png)
Industry Briefs
IndiSoft, Columbia, Md., launched The Homeowner Connect to help servicers communicate effectively with borrowers who need loss mitigation help during the COVID-19 crisis.